My Resume (On Google Drive), In Word Doc formatIn PDF format

Here are a few of my published articles:

Avoiding Twitter Tribbles

The Two Faces of the Call Center

When Disaster Strikes Will You Be Ready? — When unforeseen circumstances throw your call center a curve ball, being prepared and having a sound, up-to-date plan can make recovery and prevention possible.

Here are a few examples of graphic design I have done:




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